Custom Bee Feed returns policy
At Custom Bee Feed, we take great care in ensuring the quality of our products. If you experience an issue with your order, please review the following policy:
- Shelf life and storage: Our products have a defined shelf life and should be stored in a cool, dry place to maintain quality. It can also be frozen to extend the shelf life.
- Timeframe for returns: Returns or exchanges must be requested within 90 days of purchase. We cannot accept returns for products past their best before date.
- Eligibility for returns: To be eligible for a return or replacement, products must be unused, in their original packaging, and within their best-before period.
- Damaged or incorrect orders: If you receive a damaged or incorrect order, please contact us within 7 days with photos of the issue so we can resolve it promptly.
For any questions or concerns, please reach out to us.